Thomson Reuter looking for Process Developer – TP (US Taxation)

Designation: Process Developer – TP (US Taxation)

Job Description Client Service Team Responsibilities:

· Establish and maintain close relationship with client service team in order to ensure client’s satisfaction level at all times.
· Assist in maintaining client satisfaction level at “Steady” or “Supportive” and insure client reference-ability.
· Respond to all client service team inquiries within 24 hours.
· Proactively work with client service team on assigned data issues, business changes and notice resolution.

Provide client and account manager with requested information on technical and backlog items for assigned task.
Actively participate in client service team conference calls as determined necessary.
Assist in training the Sr. Process Associates and provide supervision and assistance to them in relation to their client service responsibilities.

Assist client service team with various needs throughout the compliance cycle – yet to be determined.

Tax Returns:
·Assistance with preparation of tax returns and submits to the assigned Lead Account Associate for review.
·For returns filed by EDI, submit the returns via the appropriate state system and record the submission information in the EDI Tracker Database and in TRACS where required.
·Review TRACS return review notes to insure that client data is properly presented on jurisdictional tax returns.

Notice Resolution and Management:
Assist client service team with notice resolution as requested
Prepare data analysis and return support for amended returns that must be prepared manually in response to notice resolution efforts or client special projects.

Development:
Actively expand expertise in core job functions.
Attend via WebEx/conference call all required training and TRACS/Technology update meetings.
Complete and execute individual development plan
Desired Profile  Education Background: Bcom / BBA / Mcom / MBA (only)

Experience: Highly Mandatory

3 – 5 Years of BPO – MNC experince in backend processing, content, semi-voice processes.

Knowledge & Skills:

Verbal and written communication skills
Listening and analytical skills
Knowledge of the imposition and reporting requirements for sales and use taxes.
Excellent with Microsoft Office capabilities

Experience: 3 – 5 Years

Industry Type: BPO/ITES /CRM/Transcription

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Education: UG – B.B.A,B.Com – Commerce

PG – M.Com – Commerce,MBA/PGDM

Location: Hyderabad / Secunderabad

Keywords Client Service, Tax, Process Developer – TP US Taxation

company profiel:

Thomson Reuters is the world’s leading source of intelligent information for businesses and professionals. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, scientific, healthcare and media markets, powered by the world’s most trusted news organization.

With headquarters in New York and major operations in London and Eagan, Minnesota, Thomson Reuters employs more than 50,000 people in 93 countries. More information about Thomson Reuters and its financial performance can be found on www.ThomsonReuters.com.

Contact
Thomson Reuters India Pvt Ltd

Website http://www.thomsonreuters.com